Refund Policy

COACHING POLICIES
I’m committed to your success and ready to help you create a life you love. I want you to thrive and not just survive. This journey will require a serious commitment to yourself and a mutual respect between client and coach. My policies outlined below are meant to include those things. Emergencies and special circumstances will be handled on a case by case basis. The policies below apply to ALL services I offer.

Confidentiality
Every session is completely confidential. I create a safe space for transparency, trust and openness in making changes necessary to lead a fulfilling life.

Scheduling/Cancellation
Every session is scheduled in advance. No shows, reschedule requests or cancellations received without adequate notice (at least 24 hours) will be charged full price for the missed session.

Refund Policy
Choosing a life coach should not be a hasty decision, therefore it’s important to find a good fit for your unique needs. Making sure we’re a good match is important to me and will greatly benefit us both, which is why I offer a courtesy 40 minute initial “Meet the coach” call. All completed sessions are non-refundable. If an emergency comes up on my behalf I will then refund your prepaid scheduled session or you will have the option to reschedule at another time that is convenient for the both of us.

Legal Disclaimer
I’m a Certified Life Coach, not a physician, psychiatrist or medical professional. I’ve been trained to provide guidance, emotional support and encouragement. I help clients reach their personal goals but I can’t diagnose or treat illnesses. Life coaching is not psychotherapy or a substitute for licensed counseling, medical advice or substance abuse treatment.

ONLINE STORE RETURN POLICY

ALL SALES ARE FINAL

All sales are final. We accept exchanges for products damaged in transit or if the incorrect item was shipped.

Exchanges: To be eligible for an exchange, you must first email contact@youarelc.com within 30 days of the order date with proof of the damaged or incorrect product. Upon receipt of your email, we will respond accordingly and ensure your replacement is shipped out as soon as possible. If the original product is no longer available, you can choose another product comparable in price.

Customer satisfaction is our number one priority. We always look forward to hearing from you. Please contact us to give us feedback on our customer service and products.